RCM Executive Coaching to Elevate Strategy, KPIs & Teams
We empower healthcare revenue cycle leaders to elevate their strategy, performance, and organizational impact. Our RCM Executive Coaching service is designed for executives, directors, and practice administrators who oversee complex billing, coding, and collections operations—and want to drive measurable improvement in financial outcomes and team alignment.
Build Leaders Who Drive Measurable Results
RCM leaders need more than technical skill — they need clarity, confidence, and accountability.
Our RCM Executive Coaching develops leadership capability around KPIs that truly move cash: DSO, denial rate, clean-claim rate, and net collections.
We help executives and managers:
- Strengthen financial and operational decision-making
- Align RCM teams around consistent metrics
- Communicate results effectively to physicians and stakeholders
- Build a culture of accountability and continuous improvement
Coaching for RCM Leadership Performance
Each engagement begins with a diagnostic—assessing leadership structure, KPIs, and communication cadence.
We tailor coaching to strengthen financial leadership and operational execution using analytics, behavioral insight, and proven governance methods.
Our model includes:
- One-on-one executive sessions (virtual or on-site)
- Team alignment workshops for RCM leaders
- Leadership dashboards tracking KPIs and progress
- Accountability frameworks that sustain measurable change
Metrics-Driven Executive Development
We coach to measurable results—not theory.
Each participant sets performance targets tied to organizational KPIs, tracked monthly through leadership scorecards and governance reviews.
Focus areas:
- Reducing denials through leadership accountability
- Improving DSO via effective team alignment
- Building KPI visibility for data-driven decisions
- Leading with insight and confidence
Governance, Communication, and Team Alignment
Sustained RCM success depends on governance—and governance depends on people. We help leaders build cadence-driven routines such as:
- Monthly KPI reviews with defined action owners
- Cross-functional revenue huddles
- Vendor and staff accountability dashboards
- Quarterly leadership scorecard reviews
The result: empowered leaders who turn data into action and accelerate cash flow.
Outcomes You Can Expect
After completing PR360’s coaching program, RCM leaders typically achieve:
- 10–15% faster DSO improvement through accountability
- 20–25% denial rate reduction via proactive leadership
- Increased staff engagement and retention
- Stronger confidence presenting financial results