Our Patient Collections Strategy service is designed to help your practice collect more while maintaining a positive, transparent patient experience. We develop tailored collection frameworks that combine clear communication, data-driven processes, and financial sensitivity—ensuring patients feel supported while your revenue stays on track. 

A disorganized or inconsistent patient billing process can delay payments, increase bad debt, and erode patient trust. At Physician Revenue 360, we take a proactive approach that builds accountability and improves financial outcomes across the entire patient journey.

Our comprehensive approach includes: 

• Evaluating your current patient billing workflows to identify bottlenecks and inefficiencies 

• Designing transparent, patient-friendly communication and payment policies 

• Implementing pre-visit and point-of-service payment strategies to reduce downstream collections 

• Training front-end and call-center teams to discuss balances effectively and confidently 

• Leveraging statement tracking, reminders, and follow-up schedules to drive timely payments 

• Reducing aged self-pay balances and improving recovery of outstanding A/R 

• Enhancing the overall patient financial experience while preserving your brand reputation 

We don’t just collect payments—we create a sustainable, patient-first strategy that increases cash flow, reduces bad debt, and transforms collections into a seamless extension of your revenue cycle success.

Related Services

• Denials & A/R Recovery — integrate patient balance workflows.
• End-to-End RCM Transformation — standardize POS, portals, and scripts.
• Revenue Cycle Health Check — benchmark self-pay KPIs and leakage.
• RCM Executive Coaching — sustain policies, training, and cadence.